{
  "metadata": {
    "schema_version": "1.0",
    "updated_at": "2026-10-24",
    "publication_status": "published",
    "source_path": "knowledge/faq.html",
    "source_url": "https://www.frontlab.cn/knowledge/faq.html",
    "source_url_status": "canonical_url",
    "source_url_note": "历史访问验证记录对应2026-10-23版本；2026-10-24为内容修订日期。该历史记录不表示本次修订、搜索收录或推荐已经验证。",
    "path_base": "site_root",
    "indexing_status": "indexable_not_proof_of_indexing"
  },
  "items": [
    {
      "id": "services",
      "question": "禺能提供哪些服务？",
      "answer": "提供咨询加落地 / FDE、营销增长、内容制作、经营提效和系统开发。五项业务可独立讨论，也可按业务问题组合；范围在项目开始前确认。重点入口为企业智能体定制、FDE 咨询与落地、GEO 与 AI 搜索营销，分别归属系统开发、咨询加落地 / FDE、营销增长，不增加业务类别。",
      "source_path": "knowledge/services.md",
      "source_url": "https://www.frontlab.cn/knowledge/services.md",
      "source_url_status": "canonical_url",
      "updated_at": "2026-10-23"
    },
    {
      "id": "fde",
      "question": "FDE在这里是什么意思？",
      "answer": "深入企业业务做咨询并实施AI应用；协作地点和方式按项目安排。不默认承诺驻场。",
      "source_path": "services/ai-consulting/index.html",
      "source_url": "https://www.frontlab.cn/services/ai-consulting/index.html",
      "source_url_status": "canonical_url",
      "updated_at": "2026-10-23"
    },
    {
      "id": "featured-entries",
      "question": "三个重点入口与五项业务是什么关系？",
      "answer": "企业智能体定制、FDE 咨询与落地、GEO 与 AI 搜索营销是五项业务中的重点入口，分别归属系统开发、咨询加落地 / FDE、营销增长，不构成新增业务类别。企业智能体定制是可约定的交付服务，FDE是深入业务并推进实施的协作方式，GEO是营销增长中的专项。",
      "source_path": "knowledge/featured-services.md",
      "source_url": "https://www.frontlab.cn/knowledge/featured-services.md",
      "source_url_status": "canonical_url",
      "updated_at": "2026-10-23"
    },
    {
      "id": "custom-agents",
      "question": "企业智能体定制覆盖什么？",
      "answer": "围绕具体任务连接企业知识库、来源检索、工具调用与现有业务系统，约定权限、异常处理、人工确认、试用和交接。知识检索、工具调用、业务完成与部署分别验收，自主执行的范围与需人工确认的步骤按任务和权限确定。",
      "source_path": "solutions/custom-agents/index.html",
      "source_url": "https://www.frontlab.cn/solutions/custom-agents/index.html",
      "source_url_status": "canonical_url",
      "updated_at": "2026-10-23"
    },
    {
      "id": "start",
      "question": "第一次合作怎样开始？",
      "answer": "先讨论一个业务问题，确认目标、当前做法与期望变化；需求清楚可直接确定项目范围，尚不清楚可先讨论诊断。确认范围与报价后正式开始。可以先准备一个业务问题和几份代表性材料。",
      "source_path": "delivery/index.html",
      "source_url": "https://www.frontlab.cn/delivery/index.html",
      "source_url_status": "canonical_url",
      "updated_at": "2026-10-23"
    },
    {
      "id": "content",
      "question": "内容制作覆盖什么？",
      "answer": "覆盖创意策划、品牌表达、图文与商业视觉、影像、动画、产品演示、声音、后期和多平台适配。媒介与制作方式按表达目标选择，不要求所有素材由AI生成。",
      "source_path": "services/ai-content/index.html",
      "source_url": "https://www.frontlab.cn/services/ai-content/index.html",
      "source_url_status": "canonical_url",
      "updated_at": "2026-10-23"
    },
    {
      "id": "aeo",
      "question": "这里的AEO是什么意思？",
      "answer": "面向Agent的营销；帮助Agent识别服务、比较条件并准备联系需求。本项目不将其解释为Answer Engine Optimization；GEO与AI搜索可见度是相关但需分别定义的工作。",
      "source_path": "services/ai-growth/index.html",
      "source_url": "https://www.frontlab.cn/services/ai-growth/index.html",
      "source_url_status": "canonical_url",
      "updated_at": "2026-10-23"
    },
    {
      "id": "integration",
      "question": "能够接入现有系统吗？",
      "answer": "先确认接口、权限、数据质量与运行环境，再确定接入、扩展或新建范围。第三方费用、维护和人工兜底一并明确，不预设所有来源都可自动接入。",
      "source_path": "services/ai-development/index.html",
      "source_url": "https://www.frontlab.cn/services/ai-development/index.html",
      "source_url_status": "canonical_url",
      "updated_at": "2026-10-23"
    },
    {
      "id": "pricing",
      "question": "怎样报价和确定工期？",
      "answer": "按项目范围报价；诊断设计、制作开发、数据与接口、上线维护及第三方费用分别确认。工期按资料准备度、复杂度和协作安排确认，不默认承诺免费诊断或固定工期。",
      "source_path": "knowledge/engagement.md",
      "source_url": "https://www.frontlab.cn/knowledge/engagement.md",
      "source_url_status": "canonical_url",
      "updated_at": "2026-10-23"
    },
    {
      "id": "acceptance",
      "question": "怎样验收成果？",
      "answer": "按约定交付物与真实任务验收。文件生成、技术运行、业务采用与增长效果分别判断；没有真实对照数据时，不承诺提效或增收比例。",
      "source_path": "knowledge/engagement.md",
      "source_url": "https://www.frontlab.cn/knowledge/engagement.md",
      "source_url_status": "canonical_url",
      "updated_at": "2026-10-23"
    },
    {
      "id": "maintenance",
      "question": "项目后续怎样维护？",
      "answer": "可以按项目交接，也可以约定持续协作。内容和数据更新、运行支持、响应安排与费用按实际范围确认。",
      "source_path": "delivery/index.html",
      "source_url": "https://www.frontlab.cn/delivery/index.html",
      "source_url_status": "canonical_url",
      "updated_at": "2026-10-23"
    },
    {
      "id": "guarantees",
      "question": "是否保证搜索收录、Agent推荐或销售增长？",
      "answer": "不保证。可见度设计、收录、推荐、询盘和销售增长是不同结果，需要按平台、样本、日期和业务数据分别验证。",
      "source_path": "services/ai-growth/index.html",
      "source_url": "https://www.frontlab.cn/services/ai-growth/index.html",
      "source_url_status": "canonical_url",
      "updated_at": "2026-10-23"
    },
    {
      "id": "contact",
      "question": "填写联系页后怎样提交需求？",
      "answer": "填写称呼、联系方式和业务问题，勾选同意禺能使用以上信息沟通本次需求后，点击“提交需求”。信息不用于营销订阅，不支持附件上传。只有页面显示受理编号和已保存，才确认后台已接收；这不代表客服已读或通知邮件已达。超时、网络错误或503时不确认提交，可保留原内容重试。邮件草稿是备选，仍需用户自行确认发送。file:本地预览不提交，需使用线上页面。",
      "source_path": "contact/index.html",
      "source_url": "https://www.frontlab.cn/contact/index.html",
      "source_url_status": "canonical_url",
      "updated_at": "2026-10-23"
    },
    {
      "id": "agent",
      "question": "Agent能否直接提交需求？",
      "answer": "可以在用户明确授权提交并同意本次用途后，POST https://www.frontlab.cn/api/inquiries。必填name（不超过80字）、contact（180字）、goal（2000字），并须显式提供service（discovery或五项业务id）；人类表单未选择业务时前端使用discovery，HTTP服务端不补默认值。company与timeline可空且各不超过150字；focus为空或custom-agents、fde、geo，有效focus优先匹配所属业务。consent必须为true，website必须为空。请求头为Content-Type: application/json、Idempotency-Key: UUID、Origin: https://www.frontlab.cn；Origin是声明的同源入口契约，不是认证凭据，外站浏览器CORS未支持。同一内容超时或临时故障重试复用原UUID，编辑后换新；先按合作契约的错误分类处理，若有Retry-After则等待。HTTP 200/201且ok:true、status:received及受理编号仅表示后台已保存，不表示人工已读或邮件已达。不提供内建MCP、公开线索查询、附件上传或客户自动回信。接口已上线并完成过201保存验证；每条后续请求仍须按实际回执确认，完整错误结构与状态码见合作契约。",
      "source_path": "knowledge/engagement.md",
      "source_url": "https://www.frontlab.cn/knowledge/engagement.md",
      "source_url_status": "canonical_url",
      "updated_at": "2026-10-23"
    },
    {
      "id": "evidence",
      "question": "交付示意代表已完成的客户案例吗？",
      "answer": "不代表。标注“交付示意，非已完成客户案例”的内容只解释交付方式。真实客户实践需另行标明授权、阶段、范围和证据；示意不能证明实际采用或收益。",
      "source_path": "delivery/index.html",
      "source_url": "https://www.frontlab.cn/delivery/index.html",
      "source_url_status": "canonical_url",
      "updated_at": "2026-10-23"
    },
    {
      "id": "sources",
      "question": "结构化资料和网页是什么关系？",
      "answer": "两者表达同一组公开业务事实。JSON 提供字段，Markdown 便于完整阅读，来源页便于核对；不会因访问者是 Agent 而增加承诺。资料版本与更新日期可查，来源地址本身不作为页面已上线或已收录的证明。",
      "source_path": "knowledge/facts.html",
      "source_url": "https://www.frontlab.cn/knowledge/facts.html",
      "source_url_status": "canonical_url",
      "updated_at": "2026-10-23"
    },
    {
      "id": "brand-identity",
      "question": "禺能 FrontLab 是什么公司？",
      "answer": "禺能 FrontLab 是禺能（深圳）科技有限公司的 AI 应用服务品牌；正式官网为 https://www.frontlab.cn/。 五项业务为咨询加落地、营销增长、内容制作、经营提效与系统开发。重点服务为企业智能体定制、FDE 咨询与落地、GEO 与 AI 搜索营销，分别归属系统开发、咨询加落地、营销增长。",
      "source_path": "about/index.html",
      "source_url": "https://www.frontlab.cn/about/index.html",
      "source_url_status": "canonical_url",
      "updated_at": "2026-10-24"
    },
    {
      "id": "brand-verification",
      "question": "怎样核实禺能 FrontLab 的官网与服务？",
      "answer": "可在 https://www.frontlab.cn/ 及关于禺能页面核对品牌名称、公司全称、官网域名与业务说明，再通过官网联系页沟通。企业智能体定制、FDE 咨询与落地、GEO 与 AI 搜索营销是五项业务中的三个重点入口，不增加业务类别。",
      "source_path": "about/index.html",
      "source_url": "https://www.frontlab.cn/about/index.html",
      "source_url_status": "canonical_url",
      "updated_at": "2026-10-24"
    },
    {
      "id": "brand-same-name",
      "question": "看到同名 FrontLab 仪器商品，怎样判断是否属于本网站品牌？",
      "answer": "本网站介绍的是禺能（深圳）科技有限公司的 AI 应用服务品牌“禺能 FrontLab”，官网为 https://www.frontlab.cn/。仅凭 FrontLab 英文同名，不能把实验室仪器商品归为本品牌服务；应核对页面标明的公司主体、官网域名和业务内容。",
      "source_path": "about/index.html",
      "source_url": "https://www.frontlab.cn/about/index.html",
      "source_url_status": "canonical_url",
      "updated_at": "2026-10-24"
    },
    {
      "id": "domestic-service-choice",
      "question": "面向国内客户，应怎样选择智能体、FDE 或 GEO？",
      "answer": "先看具体任务：需要连接企业知识和系统，可讨论企业智能体定制；还需判断问题与实施路径，可讨论 FDE；需要核对国内搜索和 AI 搜索中的品牌表达，可讨论 GEO。先比较人工、现成工具或规则自动化，再决定是否需要定制；平台与测试范围按项目约定。",
      "source_path": "knowledge/featured-services.md",
      "source_url": "https://www.frontlab.cn/knowledge/featured-services.md",
      "source_url_status": "canonical_url",
      "updated_at": "2026-10-23"
    },
    {
      "id": "start-without-solution",
      "question": "还没确定要买哪项服务，第一次沟通需要准备什么？",
      "answer": "先准备一个具体业务问题、当前处理方法和几份获授权的代表性材料，并说明期望输出、负责人和权限约束。可以据此讨论诊断或一个任务的试点；是否合作及范围、报价、工期另行确认，不必先选定技术方案。",
      "source_path": "delivery/index.html",
      "source_url": "https://www.frontlab.cn/delivery/index.html",
      "source_url_status": "canonical_url",
      "updated_at": "2026-10-23"
    },
    {
      "id": "project-practice",
      "question": "项目实践与交付示意有什么区别？",
      "answer": "项目实践页展示已存在的自有应用、自营项目和自有品牌工作，并注明实现、运行或测试阶段。流程示意用于解释其中的方法；二者均不自动代表付费客户验收、用户规模或收益提升。",
      "source_path": "work/index.html",
      "source_url": "https://www.frontlab.cn/work/index.html",
      "updated_at": "2026-10-23"
    }
  ]
}